1. Introduction
These Terms and Conditions (“Terms”) govern your use of our eCommerce platform https://favcarts.com operated by Favcart Private Limited. By accessing, browsing, or transacting on the platform, you agree to be bound by these Terms.
2. Definitions
- “Customer” – a buyer placing an order on the platform
- “Seller” – a third-party store/individual whose product is listed
- “We/Us/Our” – Favcart Private Limited
- “Service” – includes order placement, customer support, and payment gateway management
3. Account Creation
- Users must register using accurate and updated personal information.
- You are responsible for safeguarding your login credentials.
4. Orders and Payments
- Order is confirmed only after successful payment.
- Prices and availability are subject to change.
- We reserve the right to cancel an order for any reason, including product unavailability or suspicious activity.
5. Shipping & Fulfillment
- Fulfillment is handled by the respective seller/store.
- Estimated delivery timelines are shared during checkout.
- We are not responsible for delays once the item is handed to the logistics partner.
6. Returns, Refunds, and Cancellations
Refer to our separate Refund Policy for detailed terms. Eligible returns will be facilitated by the seller, and refunds processed after quality checks.
7. Product Information
- We make reasonable efforts to ensure product accuracy but do not guarantee that product descriptions, pricing, or availability are error-free.
8. Limitation of Liability
We are not liable for:
- Direct or indirect damages from product misuse
- Delays or failures caused by third parties
- Losses arising from technical issues or fraud
9. Intellectual Property
All trademarks, logos, images, and content are owned or licensed by Favcart Private Limited. Unauthorized use is strictly prohibited.
10. Termination of Access
We reserve the right to suspend or terminate your account without prior notice for:
- Breach of these terms
- Fraudulent behavior
- Legal non-compliance
11. Grievance Redressal
For disputes or concerns:
- Phone: +91-628-430-5145
- Email: info@favcarts.com
12. Governing Law
These terms are governed by the laws of India. Disputes will be resolved under the jurisdiction of courts in Mohali, punjab.